Canadian Blood Services
CONTACT INFORMATION
Krysta Hanakowski
Volunteer Resources Coordinator
500 Mapleton Road
Moncton NB CA
E1G0N3
902 222 6751
krysta.hanakowski@blood.ca
blood.ca
Donor Center Volunteer Qt 4
DESCRIPTION
Responsible for creating a positive, welcoming and comfortable donor experience that promotes donor satisfaction and retention at all Canadian Blood Services donor centers. This role helps by providing donors with great customer service, a welcoming environment and updates on programs within Canadian Blood Services, donors will continue to donate ensuring we will be able to assist the millions of Canadians who will need blood or blood products. Responsibilities include: Ensure that the hospitality area is inviting and welcoming for all donors Welcome donors to hospitality area and ensure they are offered refreshment items Observe donors and immediately alert clinic staff of adverse reactions Provide donors with organizational updates and information on Canadian Blood Services’ programs and activities Respond to donor concerns by addressing their questions or complaints or directing to the appropriate staff and invite donors to complete the donor feedback card Thank donors before they leave and invite them to return

QUALIFICATIONS
Skills: Able to communicate information in a clear and organized manner Friendly, outgoing with excellent conversation skills Able to work independently as well as in a team environment Able to relate to different personalities and age groups in a variety of situations Able to observe and react appropriately to adverse situations Professional, reliable and punctual Reflect the values and mission of Canadian Blood Services
Requirements: Suitable skills and experiences Read and sign applicable registration forms (application is at blood.ca ) Completion of Volunteer Orientation and Training Review of Volunteer Program Policies and Procedures
Is this position adequate for youth (13-17)? You have to be 16 and older
Minimum age: 16
Maximum age: 0
Accessibility: Not accessible for wheelchair
Language for the opportunity: en-fr_asset

IDEAL FOR: Anyone

SPECIFICATIONS
Location: Moncton
Leader (Person in charge of volunteer): Krysta Hanakowski
Duration: Any Duration
Start date: 0000-00-00
End date: 0000-00-00
Commitment: Monday to Friday (variety of hours morning to evening)
Time detail: Ideally 2 to 3 times a month. Each shift is about 4 hours.

TRAINING PROVIDED: Yes