Canadian Red Cross | Croix-Rouge canadienne

Do you want to make a difference in your community?
Join the world’s largest humanitarian network. The Canadian Red Cross, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Personal Disaster Assistance (PDA) Supervisor Volunteer for the Disaster Management program.
What will you do
Working collaboratively as part of an experienced team of trained responders, you will:
Together with a Duty Officer, you will assess and determine the scope of impact of the event and the necessary resources needed to address the needs for relief, referral services, and/or recovery assistance;
Work with your team and your Supervisor to ensure response supplies are always properly stocked and available;
Conduct client needs assessment to determine immediate and short-term needs of clients for items such as shelter, food, clothing, and transportation
Provide relief services that meet the client’s needs and ensure care and comfort
Provide referrals to partner agencies and other community-based groups for services;
Liaise with the fire protection services or other local authorities to coordinate the work of your team, as appropriate;
Provide your team with on-going feed-back and coaching to ensure excellent services to clients both before and during an event;
Conduct information sessions to gather information about what worked well and what can be improved after a response;
Participate in the recruitment of responders as well as their orientation, scheduling and training;
Work with the team and your supervisor to ensure the overall health, safety and security of the team you work with;
Participate in communication and representation activities.
What you bring and can further develop with the organization

You will stand out if you
Completed a high school Diploma and/or equivalent experience;
Have experience in managing a team (i.e. work team or as a coach) in an emergency environment, is an asset;
Demonstrate an understanding of the role of the Red Cross in disaster response, relief and recovery is an asset.

What we offer
As an Emergency Management volunteer, you’ll help people to be better prepared, better connected to each other and more resilient when emergencies happen. The Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.
Working conditions
The majority of preparedness work is performed in community or in an office environment which is clean and comfortable.
The majority of the response work is performed in an environment which is moderately clean and comfortable.
Potential for responding in disaster areas with vulnerable populations, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odors, smoke, humidity). Information about these conditions are provided at the time of the request to deploy.
Able to work non-traditional hours (daytime, evenings and weekends), be on-call and respond to emergency/disaster related requests periodically.
Ability to respond in your local community and outside of your community periodically. Supervisors may be asked, if available, to work for 3 days or more in large-scale events.
Valid driver’s license is required if driving for society business; clear driver’s abstract (3 years) required if using Red Cross vehicles; access to transportation is mandatory.
Completion of online courses as well as in-person training is required as part of orientation and ongoing learning.
This position requires a satisfactory Canadian criminal record reference check and a satisfactory vulnerable sector check.
How to apply
If you’re aged eighteen years or older and have a genuine desire to assist vulnerable and displaced people before, during and after an emergency event, this role may be for you.
Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application. We thank you for applying!
The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All volunteer applicants will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law. We welcome applications from all applicants particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification and share our values.
Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.
Skills and requirements
Customer Service Skills – provide comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so clients understand the services available and how to obtain them;
Commitment – to the Fundamental Principles of the Red Cross Movement and model the core competencies of the Canadian Red Cross: team excellence, service excellence, accountability and results focused;
Language – supervisors can deliver services as appropriate in English or French;
Communication skills – und
You will stand out if you
Completed a high school Diploma and/or equivalent experience;
Have experience in managing a team (i.e. work team or as a coach) in an emergency environment, is an asset;
Demonstrate an understanding of the role of the Red Cross in disaster response, relief and recovery is an asset.
Both are an asset
Is there a minimum age? : 0
Ideal for :Adults

Duration : On going
Start and end date : 0000-00-00 / 0000-00-00
Time commitment : On going
Time details :

LOCATION AND ACCESSIBILITY : Accross Canada Not accessible by wheelchair


Habiletés et exigences

Y a-t-il un age obligatoire? 0
Idéal pour :

Durée :
Date de début et de fin : 0000-00-00 / 0000-00-00
Disponibilité obligatoire :
Détails :



VRS Tean : |
, NB 1-844-818-2155

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